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FAQ

 

QUESTIONS ABOUT FLAGS, BANNERS, FLAGPOLES, etc.

What kind of flags do you make and sell?
We produce every type of flag you can imagine and in every size and shape. With our in-house sewing department, we can also finish flags with any kind of pole sleeve, headers, grommets, etc. This means you can continue to use your existing poles if you wish and we'll finish your flags to custom fit your hardware. We can even make our standard solid, patterned and message flags (featured in our Flag Builder System) in different sizes to accommodate your specific needs.

What are all the products you offer?
For over 10 years, we have been recognized in the industry as pioneers with regards to our large format "Amazing Flags" and Wind Sail Flags in various shapes. Through that time, many of our customers have asked us to also supply them with all their indoor and outdoor marketing products – becoming more of a "one-stop shop" for them. So, to accommodate our customers' needs, we currently offer flags of all kinds, indoor and outdoor flag poles, indoor/outdoor banners, street/avenue banners, advertising umbrellas, display systems, backpack advertising, barrier systems, fence wraps, car flags, promo counters, pop-up tradeshow displays, etc. If you don't see it on our website, chances are we still offer it if it has anything to do with indoor or outdoor marketing products.

Are custom-print flags more effective than solid or multi-colored pattern flags?
All these flags serve a purpose and can be used in concert with each other to dynamically attract attention to your location. Special events, large corporations and franchise companies with multiple locations oftentimes desire a custom-print flag that includes a full color logo, slogan, and/or promotional message. At a very reasonable cost, these flags almost always look and perform best when displayed with other flags (solid colors and multi-colored patterns) that have similar and complimentary colors. From our experience, we have found that the vibrant color and fluttering motion of our flags are the components that truly capture people's attention.

How many flags should we order for our location(s)?
It obviously depends on the site and purpose. We'll give you some examples - A residential realtor may only need 1-2 flags installed in the front yard for an open house. However, for most commercial applications, we recommend a minimum of three for small footprints, up to 5 or more for a typical bank branch, 10 or more along the front line for a large car dealership and residential home builders usually desire quite a few more to adequately cover all entrances, model homes, etc.

Can you install your flags on roof-tops?
Yes, our flags can be installed on roof tops. Every roof is different and different methods for securing the flag pole may be required, so we plan these installations on a case-by-case basis.

What about custom printing (design process, printing and associated costs)?
Yes, you can have whatever you want on the flag and we'll even help you design it at no additional charge! Pricing is quoted on a case-by-case basis and is primarily based on quantity, complexity of the design and the number of colors. Send us your logo and/or any other artwork you already have prepared (preferably in .eps format from Adobe Illustrator) and we will prepare a proof for your review. Our high resolution printing methods, production and finishing treatments produce incredible results with maximum clarity, through print, outdoor all-weather durability and color fastness.

What material is used for your flags?
Our standard solid color and patterned flags are made from domestic 200 Denier SolarMax Dupont Nylon. Custom printed flags are usually High Tenacity 210 Denier Nylon or superior-grade woven Polyester, depending on the customer's needs. These materials are specifically selected to provide our customers with unparalleled longevity, color brilliance and movement in the wind.

How do your Amazing Flags attach to the 2 story tall telescoping fiberglass flag poles?
The flags in our Amazing Flag product line are constructed with an open end pole sleeve for fast and easy installations. While holding the bottom of the flag (near the bungee cord) and starting at the top of the flag pole, slide the flag down the pole with the pole inside the pole sleeve.  Fasten the flag to the pole using the heavy-duty clip at the top and then secure the bungee cord onto the clip built into the bottom portion of the pole. It's so easy and fast.  For complete details on how to install the flag pole anchor and flagpole, see our Amazing Flag Installation Instructions.

What is the delivery time for the flag & pole?
We ship the same day or the next business day for all stock items. We ship UPS ground but you can select special faster shipping at the same time you place your order.

Will you install the flag set for us?
Yes, we are a full-service company. Most of our commercial customers look to us for flag kit installations, removals and relocations and very reasonable service fees apply to compensate for our time and transportation expenses. We currently service all of Central Florida on a daily basis. We also have a network of installers nationwide to help accommodate our national accounts.

Can I install the flag myself?
Installations are really fast and easy, taking only about 5 minutes per flag kit (includes setting the ground sleeve, extending the pole and securing each section, attaching the flag and placing the pole on the sleeve). We also offer you free live phone support to make sure that it is done correctly. We know that when our flags are installed properly, you will be thrilled with the result!

What are your payment options?
We accept all major credit cards and company checks. A detailed itemized invoice is e-mailed to you in PDF format. We can also accept payment via PayPal if that is more convenient for you.

How are your flags different than competitors?
Read the pages on our website, look at our videos and you'll begin to understand the difference. Buy them and use them at your location...You will experience an immediate jump in customer traffic and your sales figures will say it all!